FREE DELIVERY on UK mainland orders OVER £40

Privacy Policy

Our website uses cookies to distinguish you from other users of our websites. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:
Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to use the shopping cart or make use of e-billing services.
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Cookies may also be distinguished as follows:
Session cookies. Cookies that expire at the end of a browser session, that is when the user exits the browser. They allow website operators to link the actions of users during a single browser session to allow them to use the website most efficiently. For instance, session cookies enable a website to remember that a user has placed items in an on-line shopping basket. As these cookies are not usually stored beyond the browser session, they are usually considered less privacy intrusive.
Persistent cookies. These are stored on the user’s equipment between browsing sessions. They therefore enable the website operator to “recognise” the user on his or her return, to remember the user’s preferences and to tailor services to them. They may also be used to track the user’s browsing activity across different websites and to build up a detailed profile of the user’s browsing behaviour for targeting advertising, but we do not use any cookies (persistent or otherwise) for this purpose.
First-party cookies. Cookies planted by the website operator. This involves assigning a unique identity to the user by setting the cookie to either the user’s browser and/or the user’s hard drive with a view to tracking the user’s journey on the website. First-party cookies are commonly used by website operators for session management, personalisation and recognition purposes, where the information transmitted by the cookie is later combined with the personal information the user has supplied in the course of a sale or other contact. We will not sell to third parties for the purpose of marketing, any information we gather about you from our first-party cookies.
Third-party cookies. Cookies planted by parties other than the website operator. In practice, many website operators will reserve visual space on their website in return for a fee paid by an advertising network provider. We will not allow any third party cookies to be planted through our website. We will only use third party cookies where they are strictly necessary cookies, analytical/performance cookies, or functionality cookies.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

We are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1998 (Act), the data controller is Poppies & Polka Dots.
Our nominated representative for the purpose of the Act is Katrina De Toney, Director.

We may collect and process the following data about you:
Information that you provide by filling in forms on our website. This includes information provided at the time of purchasing products on our site, subscribing to our newsletter, or requesting further services. We may also ask you for information when you report a problem with our websites.
If you contact us, we may keep a record of that correspondence.
We may also communicate with you online, via telephone or face-to-face and use the information anonymously to improve the service we offer.
Details of transactions you carry out through our websites and of the fulfilment of your orders.
Details of your visits to our websites [including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise] and the resources that you access.

We may only collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users' browsing actions and patterns, and does not identify any individual. We will not collect such data for the purposes of providing information to any advertisers.

Our websites only uses cookies to distinguish you from other users of our websites. This helps us to provide you with a good experience when you browse our websites and also allows us to improve our websites.

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers. [Any payment transactions will be encrypted [using SSL technology].] Where we have given you (or where you have chosen) a password, which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the Internet is never completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our websites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We may use information held about you in the following ways:
To ensure that content from our websites is presented in the most effective manner for you and for your computer.
To provide you with information about us, our products or services supplied by us, that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
To carry out our obligations arising from any contracts entered into between you and us. To notify you about changes to our service.
We will not use your data, or permit third parties to use your data, to provide you with information about goods and services supplied by third parties.
We do not at present have any advertisers, nor do we have any plans to have advertisers, but if in the future we have advertisers we will not disclose information about users which identifies the user to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may disclose your personal information to third parties:
If Poppies & Polka Dots Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its users will be one of the transferred assets. But our present plans do not involve any such sale and if our plans changed and there was a sale, our intention would be that any acquiring third party would be bound to use personal data only in the ways in which we have used the data.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Poppies & Polka Dots Ltd, our users, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

You have the right to ask us not to process your personal data for marketing purposes. But unlike many website owners we will only use your personal data to market our services to you. We will not disclose your data to any third parties for marketing purposes.
Our websites may, from time to time, contain links to and from the websites of our partner networks, suppliers, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

We welcome any questions, comments and requests you may have about this privacy policy, please email